1. Why are your products fragrance, scent and masking agent free?
2. What are masking agents?
3. What types of preservatives do you use in your products?
4. What is the importance of product labeling?
5. What is behentrimonium methosulfate and cetearyl alcohol (BTMS)?
6. What is hydrolyzed oat protein?
7. What is hair density?
8. What is hair width?
9. What is your shipping policy?
10. What is your return policy?
11. Are your products cruelty-free and vegan?
12. Are your products certified gluten free?
13. Should you add water to 'stretch' a product?
14. Is Babassu Coconut Oat Moisturizing Leave In the same as Defining & Replenishing Moisturizing Hair Leave and Enrich Moisturizer?
15. Is Babassu Coconut Oat Moisturizing Hair Treatment the same as Defining & Replenishing Moisturizing Hair Treatment and Nourish Treatment?
16. What is the cite for the Yale University study on the psychology of bad hair days?