• 1. Why are your products fragrance, scent and masking agent free?

  • 2. What are masking agents?

  • 3. What types of preservatives do you use in your products?

  • 4. What is the importance of product labeling?

  • 5. What is behentrimonium methosulfate and cetearyl alcohol (BTMS)?

  • 6. What is hydrolyzed oat protein?

  • 7. What is hair density?

  • 8. What is hair width?

  • 9. What is your shipping policy?

  • 10. What is your return policy?

  • 11. Are your products cruelty-free and vegan?

  • 12. Are your products certified gluten free?

  • 13. Should you add water to 'stretch' a product?

  • 14. Is Babassu Coconut Oat Moisturizing Leave In the same as Defining & Replenishing Moisturizing Hair Leave In and Enrich Moisturizer?

  • 15. Is Babassu Coconut Oat Moisturizing Hair Treatment the same as Defining & Replenishing Moisturizing Hair Treatment and Nourish Treatment?

  • 16. What is Afterpay?